Honeywell ActivLink Doorbell Manual: Comprehensive Guide
This comprehensive guide details the Honeywell ActivLink doorbell system, covering installation, setup, troubleshooting, and advanced features for optimal performance and user experience.
The Honeywell ActivLink Doorbell system offers a reliable and convenient wireless solution for home security and accessibility. This system, utilizing a 916.8 MHz frequency, provides a robust connection between the doorbell push button and the receiver/chime unit. Designed for both portable and wired applications (DC915/7XX and DW915XX models), it caters to diverse installation needs.
The ActivLink system aims to enhance your home’s welcoming experience with customizable chime tones and adjustable volume levels. It’s engineered for ease of use, featuring a straightforward pairing process and intuitive controls. Furthermore, compatibility with wireless motion sensors expands its functionality beyond a simple doorbell, offering a more comprehensive security solution. This manual provides detailed instructions to ensure a smooth installation and optimal performance of your Honeywell ActivLink Doorbell.
Understanding the ActivLink System
The Honeywell ActivLink system operates as a wireless communication network between the doorbell push button – functioning as the transmitter – and the receiver/chime unit. This system utilizes a dedicated 916.8 MHz frequency to ensure a stable and secure connection, minimizing interference. The range in an open field is approximately 250 ft, though factors like walls and obstructions can affect signal strength.

Understanding the system’s components is crucial for successful installation and operation. Weak batteries significantly reduce the operational range, particularly in colder temperatures (below 5ºC/23F). The system supports additional transmitters, such as wireless motion sensors, expanding its capabilities. Proper setup and maintenance, including regular battery checks, are essential for reliable performance. For assistance, Honeywell provides resources on their website and via customer support at 1-800-633-3991.
Kit Contents and Components
Your Honeywell ActivLink doorbell kit includes essential components for a straightforward installation. Depending on your specific kit (DC91X or DW915XX models), you’ll find a doorbell wall mounting bracket – with variations for each model type. The kit also contains the doorbell push button itself, designed to transmit the signal to the receiver.
Crucially, batteries are required for operation, though they may or may not be included depending on the package. The receiver/chime unit is the component that audibly alerts you to visitors. Review the contents carefully to ensure all parts are present before beginning installation. Phillips screwdrivers are necessary for mounting, but are not typically included. Refer to the included documentation for a detailed inventory specific to your purchased kit, and for guidance on identifying each component.

Installation Process
Proper installation ensures reliable operation of your Honeywell ActivLink doorbell system; carefully follow these steps for mounting, wiring, and receiver placement.

Tools Required for Installation
Before beginning the installation of your Honeywell ActivLink doorbell, gathering the necessary tools will streamline the process and ensure a secure, functional setup. A Phillips head screwdriver is essential for mounting both the doorbell push button and the receiver/chime unit to their respective locations.
Depending on your existing doorbell wiring, you may also require a small flathead screwdriver for terminal connections. For wall mounting, a drill with appropriate drill bits for your wall type (wood, drywall, or brick) is highly recommended. A pencil is useful for marking screw locations accurately.
Additionally, wire strippers may be needed if you are connecting to existing doorbell wiring. A voltage tester is crucial for safety, confirming power is off before working with wires. Finally, consider having a level on hand to ensure the doorbell and receiver are mounted straight for aesthetic appeal and proper functionality.
Mounting the Doorbell Push Button
To mount the Honeywell ActivLink doorbell push button, begin by selecting a suitable location near your entryway. Utilize the provided doorbell wall mounting bracket, choosing the appropriate one for your model – DC91X or DW915. Position the bracket on the desired surface and mark the screw holes with a pencil.
Pre-drill holes if necessary, ensuring they align with the bracket’s mounting points. Secure the bracket to the wall using the provided screws. Carefully attach the doorbell push button to the mounted bracket, ensuring it clicks firmly into place.
For wired installations, route the existing doorbell wires through the opening in the button’s base before securing it. Ensure the wires are neatly tucked away and do not interfere with the button’s operation. Double-check the button is securely fastened and level before proceeding.
Wiring the Doorbell (if applicable)
If your installation requires wiring, carefully disconnect power to your existing doorbell system at the breaker box to prevent electrical shock. Identify the existing doorbell wires – typically two wires connected to the old push button. Loosen the terminal screws on the back of the Honeywell ActivLink push button.
Connect the existing doorbell wires to the terminals on the new push button, ensuring a secure connection. It usually doesn’t matter which wire goes to which terminal. Gently tuck the wires back into the wall cavity, avoiding any pinching or strain.
Secure the push button to the mounting bracket, ensuring the wires remain neatly contained. Restore power to the doorbell system at the breaker box. Test the system to confirm proper functionality. If the doorbell doesn’t work, double-check all wiring connections;
Installing the Receiver/Chime Unit
Choose a suitable location for the receiver/chime unit, ensuring it’s within range of the doorbell push button and near a power outlet. Avoid placing it near metal objects or other electronic devices that could interfere with the signal. Plug the receiver into a standard electrical outlet.
For portable units, insert batteries according to the polarity markings inside the battery compartment. Ensure the batteries are fresh for optimal performance. Some models may offer wall-mounting options; if so, use appropriate screws and anchors for secure installation.
Once powered, the receiver will enter pairing mode (refer to the ‘Pairing’ section). Adjust the volume level to your preference using the controls on the receiver. Test the system by pressing the doorbell push button to confirm the chime sounds correctly.

Configuration and Setup
Successfully pairing the doorbell, adjusting volume, selecting a chime tone, and optimizing signal strength are crucial steps for a personalized experience.
Pairing the Doorbell Push Button with the Receiver
Establishing a connection between the doorbell push button and the receiver unit is a fundamental step in the setup process. Typically, this involves accessing the receiver’s programming mode. Press and hold the ‘Setting’ button on the receiver while simultaneously replacing the battery in the doorbell push button. This action initiates the pairing sequence.
The receiver will acknowledge successful pairing with a series of rapid beeps, confirming the devices are now synchronized. If pairing fails, ensure the push button is within range of the receiver and repeat the process. Weak batteries can hinder the pairing process, so using fresh batteries is recommended. Proper pairing ensures reliable operation and responsiveness of your Honeywell ActivLink doorbell system, allowing for seamless communication between the button and chime.
Setting the Volume Level
Adjusting the volume of your Honeywell ActivLink doorbell receiver is easily customizable to suit your preferences and environment. Most models feature volume control buttons, typically located on the side or back of the receiver unit. Pressing these buttons allows you to cycle through various volume levels, ranging from a soft chime to a louder, more prominent alert.
Carefully select a volume that is audible throughout your home, ensuring you don’t miss visitors, but isn’t disruptive to household members or neighbors. Experiment with different settings to find the optimal balance; Some receivers may also offer a mute function for times when you prefer complete silence. Remember to test the volume after each adjustment to confirm your desired level.
Choosing a Chime Tone
Personalize your Honeywell ActivLink doorbell experience by selecting from a variety of chime tones. The receiver unit typically offers multiple pre-programmed sounds, allowing you to choose a melody that best suits your taste and home environment. A small button, often labeled “Chime” or “Tone,” controls the selection process.
Pressing this button cycles through the available options – from traditional dings and dongs to more modern and whimsical melodies. Listen carefully to each tone before making your final selection. Consider choosing a chime that is easily distinguishable from other household sounds, ensuring you never miss a visitor. Some advanced models may even allow for custom chime uploads via a connected app.
Adjusting the Range and Signal Strength
Optimizing the range of your Honeywell ActivLink doorbell is crucial for reliable performance. The stated operating range is 250ft in an open field, but walls and interference can significantly reduce this. If experiencing a weak signal, first, move the doorbell receiver closer to the push button. Weak batteries in either the push button or receiver are a common cause of reduced range; replace them with fresh ones.
Avoid placing the receiver near sources of interference like microwaves or other wireless devices. Ensure a clear line of sight, as much as possible, between the transmitter (push button) and receiver. Cold temperatures can also affect battery performance, potentially shortening the range. If issues persist, consult the Honeywell Home website for further assistance.

Troubleshooting Common Issues
This section provides solutions for typical problems, including a doorbell that won’t ring, weak signals, battery concerns, and a non-responsive receiver unit.
Doorbell Not Ringing
If your Honeywell ActivLink doorbell isn’t ringing, several factors could be at play. First, verify the receiver unit has sufficient power and is within range of the doorbell push button.
Check the batteries in both the push button and the receiver; weak batteries are a common culprit, especially in colder temperatures. Ensure the volume on the receiver isn’t muted or set too low.
Confirm the doorbell push button and receiver are properly paired – refer to the ‘Pairing’ section for instructions.
Obstructions like thick walls or metal objects can interfere with the signal. Try moving the receiver closer to the push button to test this.
Finally, a factory reset of both devices (as detailed in the ‘Advanced Features’ section) can often resolve persistent issues.
Weak Signal or Limited Range
Experiencing a weak signal or limited range with your Honeywell ActivLink doorbell? Several factors can contribute to this issue. Primarily, battery strength in the push button significantly impacts transmission distance; replace them with fresh batteries.
Environmental factors play a role – thick walls, metal siding, and interference from other wireless devices can all reduce the effective range. Try relocating the receiver to a more central, open location.
The stated operating range is 250ft in an open field; real-world conditions will likely reduce this.
Move the doorbell closer to the push button to test if distance is the problem.
Ensure there are no major obstructions directly between the transmitter (push button) and the receiver.
Battery Issues and Replacement
Battery performance is crucial for the reliable operation of your Honeywell ActivLink doorbell. Weak batteries are a common cause of issues, including a reduced operating range and failure to transmit signals. Regularly check the battery level in the doorbell push button.
When replacing batteries, ensure you use the correct type as specified in the manual. Incorrect batteries can damage the device or lead to inconsistent performance.
To reset the doorbell and optimize battery function, press and hold the Setting button while simultaneously replacing the battery.
Cold temperatures can also diminish battery life; consider this in colder climates.
For optimal performance, replace batteries proactively, even if the doorbell still functions.
Receiver Not Responding
If your Honeywell ActivLink receiver isn’t responding, several factors could be at play. First, verify the receiver is properly plugged in and receiving power. Check the power outlet to ensure it’s functioning correctly by testing with another device.
Next, confirm the receiver is within range of the doorbell push button. Excessive distance or obstructions like walls can weaken the signal. Try moving the receiver closer to the button temporarily to test connectivity.
Ensure the doorbell push button is transmitting a signal; a weak battery can cause this issue.
Finally, attempt a factory reset of both the doorbell and receiver following the instructions in the manual.
If problems persist, contact Honeywell support for assistance.

Advanced Features
Explore factory resetting options, operating temperature guidelines, and compatibility with wireless motion sensors to maximize your Honeywell ActivLink doorbell’s capabilities.
Factory Resetting the Doorbell
Performing a factory reset on your Honeywell ActivLink doorbell returns it to its original settings, effectively clearing any custom configurations you’ve made. This is particularly useful when experiencing persistent issues with pairing, signal strength, or general functionality that cannot be resolved through standard troubleshooting steps.
To initiate a factory reset, locate the ‘Setting’ button on the doorbell push button unit. Simultaneously press and hold this button while also replacing the battery within the device. The doorbell will then emit a series of rapid beeps, indicating that the reset process has begun and is successfully underway.
Continue holding the button until the beeping ceases, confirming the completion of the reset. Following this, you will need to re-pair the doorbell push button with the receiver/chime unit, and reconfigure any personalized settings, such as volume levels and chime tones, as desired.
Operating Temperature Considerations
The Honeywell ActivLink doorbell is designed to function reliably within a specific temperature range. Optimal performance is generally achieved between 23°F to 104°F (-5ºC to 40ºC) for the doorbell push button itself. However, the receiver/chime unit can operate in a broader range, extending down to -4°F (-20ºC) and up to 122°F (50ºC).
It’s crucial to be aware that extreme temperatures can impact battery life and signal strength. In colder conditions, particularly below 5ºC, batteries may experience reduced capacity, leading to a shorter operational lifespan and potentially diminished range. Conversely, excessively high temperatures can also negatively affect battery performance.
If you reside in an area with significant temperature fluctuations, consider these factors when positioning the doorbell and anticipate the need for more frequent battery replacements during extreme weather conditions to ensure consistent functionality.
Wireless Motion Sensor Compatibility
The Honeywell ActivLink system is designed to integrate seamlessly with compatible wireless motion sensors, expanding its functionality beyond a simple doorbell. These sensors act as additional transmitters within the system, triggering alerts at the receiver/chime unit when motion is detected. This provides an added layer of security and awareness around your property.
The doorbell push button itself is considered a transmitter, and the wireless motion sensors operate on the same principle, communicating wirelessly with the receiver. This allows for a flexible and scalable security setup, easily adding sensors to cover various entry points or vulnerable areas.
For optimal performance and compatibility, ensure that any added motion sensors are specifically designed for use with the Honeywell ActivLink 916.8 MHz system. Refer to the Honeywell Home website for a list of compatible devices and detailed integration instructions.

Technical Specifications
This section outlines key technical details of the Honeywell ActivLink doorbell, including frequency, operating range, and power source information for informed usage.
Frequency: 916.8 MHz
The Honeywell ActivLink doorbell system operates on a frequency of 916.8 MHz. This specific frequency is chosen for reliable wireless communication, minimizing interference from common household devices. Utilizing this frequency allows for a stable connection between the doorbell push button and the receiver/chime unit, ensuring consistent performance.
It’s important to note that this frequency is specific to certain regions and may vary depending on local regulations. The 916.8 MHz frequency provides a good balance between range and signal penetration, making it suitable for most residential applications. Interference from other devices operating on similar frequencies is minimized due to the specific channel selection within the 916.8 MHz band.
Understanding the operating frequency is crucial for troubleshooting potential signal issues and ensuring optimal system functionality.
Operating Range (Open Field)
The Honeywell ActivLink doorbell boasts an operating range of up to 250 feet in an open field environment. This signifies the maximum distance achievable between the doorbell push button and the receiver unit without obstructions impacting signal strength. However, it’s crucial to understand that real-world conditions often deviate from ideal open-field scenarios.
Walls, doors, furniture, and even trees can significantly reduce the effective range. Factors like building materials and interference from other wireless devices also play a role. Weak batteries in either the push button or receiver will demonstrably reduce the operational range.
If experiencing connectivity issues, moving the doorbell closer to the receiver is recommended.
Power Source and Battery Life
The Honeywell ActivLink doorbell push button operates on battery power, providing a wireless and flexible installation option. Specific battery types and longevity will vary depending on the model and usage frequency. It’s essential to use high-quality batteries for optimal performance and extended life.
Cold temperatures can negatively impact battery performance, potentially reducing operational range and requiring more frequent replacements. Regularly check the battery level and replace them proactively to avoid interruptions in service.
The receiver/chime unit typically requires a standard AC power outlet for operation, ensuring continuous functionality.

Support and Resources
For assistance, visit honeywellhome.com or contact customer support at 1-800-633-3991; downloadable manuals are also readily available online.
Honeywell Home Website
The Honeywell Home website (honeywellhome.com) serves as a central hub for all your ActivLink doorbell needs. Here, you’ll discover a wealth of resources designed to enhance your experience and provide solutions to common questions.
You can easily access downloadable versions of the complete installation and operation guide, ensuring you have a readily available reference during setup or troubleshooting. The website also features a comprehensive FAQ section addressing frequently asked questions about the doorbell’s functionality, pairing process, and potential issues.
Furthermore, Honeywell Home provides access to helpful video tutorials demonstrating the installation process step-by-step, as well as guides for configuring advanced features; The site allows you to register your product for warranty purposes and provides access to software updates if available. Explore the support section for detailed troubleshooting guides and contact information for direct assistance from Honeywell’s customer support team.
Customer Support Phone Number
For immediate assistance with your Honeywell ActivLink doorbell, or if you encounter any difficulties not addressed in the manual or online resources, Honeywell’s dedicated customer support team is readily available. You can reach them by phone at 1-800-633-3991.
This phone number connects you directly to knowledgeable representatives who can provide expert guidance on installation, configuration, troubleshooting, and advanced features. Be prepared to have your doorbell model number and purchase date available to expedite the support process.
The support team can assist with issues such as pairing problems, weak signal strength, battery concerns, or any other operational challenges you may face. They can also clarify specific instructions from the manual and offer personalized solutions tailored to your setup. Remember to clearly describe the issue you are experiencing to ensure efficient and effective support.
Manual Download Location

Should you require a digital copy of the Honeywell ActivLink Doorbell Manual, or prefer to access it directly from your computer or mobile device, it is readily available for download on the official Honeywell Home website. Visiting honeywellhome.com provides access to the most up-to-date version of the manual, ensuring you have the latest information and troubleshooting guidance.
The downloadable manual mirrors the printed version, containing detailed instructions on installation, configuration, operation, and troubleshooting. It’s a convenient resource for quick reference or for those who prefer digital documentation.
You can easily search for your specific doorbell model on the website to locate the corresponding manual. Downloading the manual allows you to keep a backup copy for future reference and ensures you always have access to essential information, even without an internet connection.
















































































